Our goal is to help prevent unauthorized and impermissible searches of your consumer information and help the repositories maintain complete and accurate information. If you believe an item may be inaccurate, you may request us to invetigate and verify the search by such company, as well as the data, and have the applicable repository correct any discrepancies. Note, however, that only inaccurate information may be removed from your report; negative information that is accurate will stay on your record as long as governing laws allow.

To dispute information contained in your record, please download our dispute form and provide the appropriate information, then mail it to our offices.

Please provide the following information within your dispute:

  • Your Full Name
  • Other Name(s) Used
  • Complete Address
  • Home Phone Number
  • Employer Name & Address
  • Your Social Security Number
  • Your Date of Birth
  • Your Driver's License Number and State
  • Details as to what items you believe may be inaccurate
  • Details as to why you believe items may be inaccurate
  • Details as to the correct information you feel is accurate
  • Documents supporting your dispute
  • Other details or documents you believe will be helpful in our investigation

Please send your written dispute with all required documentation attached to:

Real ID, Inc.
PO Box 630190
Miami, FL 33163
Attn: Compliance

SMS Terms & Conditions

By opting in through the CHCKED signup form at https://chcked.com/signup and providing your mobile number, you consent to receive recurring SMS messages related to background checks, identity verification, application status updates, appointment reminders, and account support.

Message Frequency: up to 4 messages per month. Message and data rates may apply.

Opt-Out: Reply STOP at any time to cancel. After you opt out, you will receive a confirmation message that you have been unsubscribed and will no longer receive SMS messages from us.

Help: Reply HELP for assistance or visit https://www.realidinc.com/resources/dispute-center.html or email support@CHCKED.com.

Program Description: This SMS program provides secure, transactional messages for screening-related updates and support. It does not include promotional or marketing content.

Eligibility / Availability: SMS messaging is available to users with text-capable devices and mobile carriers in the United States and Canada. Delivery of messages may be affected by your carrier coverage and device. Carriers are not liable for delayed or undelivered messages.

Data Use & Privacy: We use your mobile number and messaging consent solely to deliver the services described above. Mobile information will not be shared with third parties / affiliates for marketing / promotional purposes. All opt-in data and consent will not be shared with any third parties. For details on how we collect, use, and protect personal data, please review our Privacy Policy.